What Size Should I Order?

Please visit our T-Shirt Sizing Guide for additional information that can help determine the best size for you. If you have a t-shirt that perfectly fits you, lay it out flat and measure the chest and length, then find the comparable size on our chart. Remember, garments made of 100% cotton can shrink depending on […]

How Do I Wash My Shirts?

To best preserve the life of the design, we recommend washing the garment inside out using cold or lukewarm water with a gentle cycle. Tumble-dry on low heat, or air dry. Don’t iron over the printed area. For more information, please see our Laundry And Care Instructions.

Why Was My Credit Card Declined?

There are a number of reasons your credit card may be declined when ordering from TKCSB Images; here are some things to try if your card is declined: 1. Ensure all fields are entered correctly. 2. Ensure your billing address exactly matches the one your bank has on file. 3. Your card must be issued […]

Why Isn’t My Coupon Or Discount Code Working?

Enter the coupon or discount code in the “Discount” field on the order Checkout page. Be sure to click the “Apply” button to apply the discount. Ensure that the coupon code you’ve entered exactly matches the coupon or discount code you received. Coupons and discount codes may not apply to certain items available from TKCSB […]

How Is My Payment Information Stored?

Any payment information you select to be saved is stored using industry standard 256 bit encryption. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information […]

How Do I Use My Coupon Or Discount Code?

Coupon codes and discounts can be entered on the right hand side of the Checkout page. Enter the coupon or discount code in the field labelled “Discount”, then click the “Apply” button. You must click the grey “Apply” button to the right of the box in order for your coupon to be applied to your […]

My Package Shows Delivered, But I Haven’t Received It

This can happen for a variety of reasons. Here are some options you may consider: 1. Check with your friends, neighbors, roommates to make sure no one picked up your package for you or that it wasn’t accidentally delivered to another address near you. 2. Consider waiting until the end of day to ensure the […]

What’s My Estimated Ship Date?

All estimated shipment dates include the maximum anticipated processing and production time, which incorporate blackout dates, holidays, and weekends. This is the latest date that we believe your order will be shipped from our facilities. Most orders are shipped within 24 hours of receipt of your order and payment. Generally, designs available on the tkcsb.com […]