My Package Shows Delivered, But I Haven’t Received It


This can happen for a variety of reasons. Here are some options you may consider:

1. Check with your friends, neighbors, roommates to make sure no one picked up your package for you or that it wasn’t accidentally delivered to another address near you.

2. Consider waiting until the end of day to ensure the package wasn’t pre-marked for delivery ahead of it actually being left at your address.

3. If your package was delivered using SmartPost or USPS, check with your local postal carrier.

4. If your package was delivered using FedEx, contact us at or 720-204-1955 for help.

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